Chicago auto parts retailer Callahan Auto Parts says it has issued a recall to help protect consumers from battery-charged plugs that have died.
The recall covers all of Callahan’s U.S. retail outlets.
It was issued on Tuesday after a customer reported his or her iPhone’s battery had been drained in March, according to a statement from the company.
The company said the issue was first identified by a consumer who found that the iPhone’s USB-C port had died.
The user reported the issue to Callahan, which immediately notified Apple and the Consumer Product Safety Commission (CPSC).
The CPSC sent Callahan a letter saying it was investigating the problem and that it would take the company’s assistance if it was found that battery-powered chargers are causing the problem.
If your device is receiving a USB-Tired Plug or an other battery-based charger, it is important to note that you should be aware that the battery could be drained by a charger’s power supply, which is not covered by the recall.
Callahan is urging consumers to replace the chargers or to contact the manufacturer directly if they experience problems.
The CPSS said it is investigating the issue and is issuing a recall.
If you have an Apple device, please visit www.apple.com/help/downloads for instructions.